If everyone has AI, what actually sets you apart?

Event ID: OE46598

Sat, Mar 14, 2026 | 4:00 PM - 5:00 PM

Venue: Accenture

View on Official SXSW

Summary

Featuring: <p> Ami Palan, Americas Lead, Accenture SONG Raymond Kunik, Head of Digital, 3M Megan Oertel, Chief Data and AI Officer, Sysco Giri Sreenivas, SVP Products, Klaviyo Kate Platonova, Senior Vice President/C Information Officer for Downstream, Shell <p> Customer expectations are evolving faster than ever, demanding new ways of thinking about experience, growth, and connection. In this session, we’ll explore how technology, data, and creativity are coming together to help organizations reimagine the customer experience and unlock meaningful, measurable impact. <p>

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